What is a Residential Service?
Residential service is considered a single-family home on a single lot with a 5/8" or 3/4" meter size.
For any other type of dwelling or configuration please refer to the commercial connection page.
To establish residential service, please fax, email, mail or come to our office with the required documentation and fees. A standard 5/8” or 3/4” residential meter will supply a single-family residence. If you plan to supply water to more than one dwelling or plan for a sprinkler system please contact our office to discuss further options.
Some SJWTX areas also provide wastewater services or bill for a third-party wastewater provider. Please see our wastewater page for more details.
To Start Service with an Existing Residential Connection
- Email the completed Service Application & Agreement to customerservice@clwsc.com
- Provide current valid photo identification (for each party listed on the application)
- Provide proof of ownership or tenancy. We accept these documents:
- HUD Statement / Buyers Summary Statement
- Closing Disclosure
- Warranty Deeds
- Lease Agreement
- Review the Customer Service Inspection Agreement
To Start New Residential Connections / Construction
- Print and mail back this Service Application & Agreement
- Provide current valid photo identification (for each party listed on the application)
- Read the Water Service Sizer Questionnaire (to determine correct meter size)
- Review the Customer Service Inspection Agreement
All forms must be completed in full and we must receive payment for applicable fees before we will process an application.
Payment for new (non-existing service) connections may be made by phone, in person, or by mail.
If paying by mail, please send your payment to:
SJWTX
ATTN: Water Service
PO Box 1742
Canyon Lake, TX 78133
In certain areas, a new service estimate may be required to determine the location of main transmission line. Please refer to the new service estimate page for more information. Depending on the results of the new service estimate, additional documentation or forms outside of the standard agreements may be required.
